Shipping policy
Shipping Information
At PawHealthTech, we work hard to get your order delivered safely and efficiently.
Processing Time
Orders are typically processed within 1–3 business days.
Delivery Time
Estimated delivery time is generally 5–10 business days, depending on your location and shipping conditions.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking information.
Returns & Refunds
Your satisfaction is important to us.
If you experience an issue with your purchase, please contact our customer support team.
To request a return or refund:
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Email us at support@pawhealthtech.com.
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Include your order number and reason for your request.
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Our team will review your request and provide the next steps.
Return eligibility and refund conditions are subject to our applicable return policy and consumer protection laws.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong product, please contact us with your order number and photographs of the issue.
Email: support@pawhealthtech.com
We'll work with you to resolve the situation.
Thank you for trusting PawHealthTech!
